01Intake
Neighbor reaches out. First conversation is human, unhurried, and confidential — not a form.
02Triage
We identify the acute barrier: what is the one thing standing between this household and stability today?
03Match Resource
Existing benefit, partner program, or direct-aid line — we identify which resource fits the barrier, not the other way around.
04Move the Resource
Ride to the appointment. Bridge grant to the landlord. Warm handoff to a partner who can finish what we started.
05Verify Delivery
We confirm the resource actually reached the neighbor — not just that the referral was made.
06Follow Through
Check-ins at 7, 30, and 90 days. If the ground shifts again, we’re still on the line.
07Stabilize
Household is measurably footed — housing secure, transportation reliable, next steps mapped.
08Document
Outcome recorded, learnings captured, next neighbor in line moves forward. The method sharpens with every engagement.